Privacy Policy

Introduction

Esthetic Edge LLC ("Esthetic Edge," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Esthetic Edge app and services. By using our app, you agree to the practices described in this policy.

Information We Collect

When you connect your Facebook or Instagram account to Esthetic Edge, we may collect the following information through Meta's APIs:

• Your name, profile picture, and email address
• Facebook Pages and Instagram Business Accounts you manage (via pages_show_list)
• Page access tokens for functionality
• Conversations and messages sent to your Page (via pages_messaging)
• Advertising account data necessary for campaign management (via Ads Management APIs)

We only collect data necessary to provide our services and never sell or share your data with third parties.

How We Use Your Information

We use the data collected to:

• Help you connect and manage your Facebook Pages and Instagram accounts
• Enable messaging with your customers through Messenger and Instagram Direct
• Manage and analyze your ad campaigns
• Process lead forms and deliver leads into your CRM
• Improve our app and provide customer support

We strictly comply with Meta's 24-hour messaging rules and industry regulations (e.g., TCPA).

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

We only share information:

• With service providers who support our platform (e.g., hosting, analytics), bound by confidentiality agreements
• When required by law or regulatory authorities

Data Retention and Deletion

• We retain data only as long as necessary to provide our services.
• You may request deletion of your data at any time by contacting evanmarrone@estheticedge.co.
• We also provide a Data Deletion Callback in compliance with Meta's requirements.

Security

We implement appropriate technical and organizational measures to protect your information, including encryption, role-based access, and secure data storage.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your data
• Withdraw consent to data processing
• File a complaint with a data protection authority

Contact us at evanmarrone@estheticedge.co to exercise these rights.

Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted at https://www.estheticedge.co/privacy with a revised "Effective Date."